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Privacy Policy of Tier Shelving Limited

Tier Shelving Limited (“us”, “we”, or “our”) operates tiershelving.co.uk (the “Service”).


1. Personal Data Collection and Use

To provide and improve our Service, we collect several types of information. This may include personal data like your name, email address, shipping address, and payment information, which are collected through our WooCommerce platform. This information is crucial in delivering our products, communicating updates, or addressing any issues or inquiries.


2. Use of Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and tailor our marketing efforts. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

Our website employs both session cookies, which terminate when you close your browser, and persistent cookies, which stay on your device until you manually delete them or your browser deletes them based on the pre-determined duration contained within the cookie’s file.

We also use other tracking technologies like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Service or opened an e-mail that we have sent them.


3. Third-Party Advertising and Analytics

We engage third-party services, specifically Google Ads and Facebook Pixel, for advertising and analytics purposes. These services help us understand user behavior, monitor the Service’s performance, and refine our marketing strategies.

Google Ads connects the activity of this Service with the Google Ads advertising network. For more information on Google’s privacy practices, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Facebook Pixel is a web analytics service provided by Facebook. Facebook may use the data collected to contextualize and personalize the ads of its own advertising network. Visit Facebook’s Data Policy for more information: https://www.facebook.com/policy.php


4. Data Protection Rights

You have rights to access, correct, or delete your personal data. If you wish to exercise these rights, please email us at info@tiershelving.co.uk.


5. Data Sharing

We do not share your personal data with third parties. Your privacy is a priority, and we take rigorous steps to protect it.


6. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Should changes occur, we will post the updated policy on this page.


Contact Us

For any questions or concerns about this Privacy Policy, reach out to us at:

  • Email: info@tiershelving.co.uk
  • Address: Beaumont Accountancy Services 1st Floor Enterprise House, 202-206 Linthorpe Road, Middlesbrough, United Kingdom, TS1 3QW
  • Company number 14434532

HOMEGARDENANDPETS LIMITED
Company number 14070648
VAT Number: 428470094
info@tiershelving.co.uk

Your one-stop solution for durable, adaptable, and easy-to-assemble shelving units. Streamline your space with our high-capacity, heavy-duty storage solutions, designed for simplicity and efficiency.

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© 2024 All Rights Reserved Tier Shelving

Phone Availability: Monday – Friday 9-5

Offering a call back request allows us to provide a better customer experience. By returning calls at a convenient time for customers, rather than having them struggle to get through our phone lines during busy periods or wait for a team member to become available, we can schedule dedicated times for each customer. This ensures efficient service and allows us to give customers the attention they deserve.

Send us your details and we’ll give you a callback whenever is most convenient for you. We won’t use or store any of these details for marketing purposes.

Our phone team will not be able to handle damages and missing items, give delivery updates, or handle other issues over the phone and will ask you to email. We can only handle these types of requests by email. This is to ensure the right members of our team can efficiently handle the level of inquiries we are currently receiving and deal with your inquiry quickly. Please help us to help you by sending your query through the correct channel.

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